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FAQs

How much notice does All Waste Removal need to deliver or remove my dumpster?

We only need a 24-hour notice to deliver or pick up your dumpster. All Waste Removal, Inc. also provides SAME DAY SERVICE in the Greater Springfield area.

What size dumpster do I need?

When determining what size dumpster you may need, please refer to our dumpster sizes page here. We list the dimensions of each size dumpster as well as a description of what each dumpster size is ideal for. 

How long can I have the dumpster rental for?

The base price of your dumpster rental includes up to 10 days with the dumpster – unless otherwise specified in your service agreement. Additional rental fees may apply after the rental end date listed on your service agreement. Maximum rental term is 30 days. It is your responsibility to call and schedule the dumpster removal or extend the agreement.

What can't I put in the dumpster?

You CANNOT put any of the following into the dumpster – paints, oils, liquids, chemicals, pesticides, hazardous waste, flammable materials, propane tanks, car batteries or any material containing Asbestos. *Violators will be prosecuted and/or fined.

What are Waste Ban items, and do they COST EXTRA?

Massachusetts solid waste regulations (310 CMR 19.017) ban the disposal or transfer for disposal certain recyclable and hazardous materials. WASTE BAN ITEMS that can go in the dumpster, but carry additional fees, include TVs, computer monitors, mattresses, tires, and all major household appliances including refrigerators, freezers, washers, dryers, A/Cs, dehumidifiers, etc. Please call us for pricing at 1-888-736-6825 or 413-566-2224.

Can I mix different materials in the dumpster (i.e. construction debris with household and yard waste)?

Yes, you can mix different types of materials in our dumpsters. Construction debris, household items, metals, plastics, furniture, concrete, etc., can all go in the same dumpster. Yard waste must be kept separate according to Massachusetts waste and recycling regulations. Please call us for pricing.

Do the dumpster rentals from All Waste Removal include a door?

Yes, all of our dumpsters have an 8-foot-wide door on the rear allowing for you to walk in and place your items without having to throw them over the side. This allows for easier access to dispose of larger items.

Can I throw metal in the dumpster?

Yes, metals can be disposed of in the dumpster.

Can I throw a lawn mower in the dumpster?

Yes, lawn mowers, as well as other small power equipment, can be disposed of in our dumpsters. First YOU MUST DRAIN THE OIL AND GAS OUT of any power equipment before disposing of it.

Do you have special rates for recycle loads?

Yes, we have special rates for recyclable loads of asphalt, brick, concrete, mixed metals, stumps, brush, yard waste, and dirt. Please call us for terms and pricing at 1-888-736-6825 or 413-566-2224.

When do I have to pay for my dumpster?

Payment is due in full upon delivery of the dumpster to your property. This payment includes delivery & pick up, the specified tonnage per requested size, and the specific rental period listed on your Service Agreement.

What form of payment does All Waste Removal, Inc. accept?

We accept Cash, Check, MasterCard, VISA, Discover and American Express. If paying by check, we require a valid credit card to be on file to complete your order. If paying by CASH, we require an additional $200.00 cash deposit and the base price of the dumpster upon delivery.

What if I do not have a credit card?

If you do not have a credit card, we require a $200.00 cash deposit on top of the base price of the dumpster.

Do you have a fuel surcharge?

All Waste Removal has never had a fuel surcharge in the past and we do not plan on charging our customers in the future for a fuel surcharge.

How high can I load the dumpster?

All of our dumpsters have a “maximum loading level” sticker on the top rim of the dumpster. Anything sticking over the sides of the dumpster may interfere with our tarp system used to secure the load while going down the road. When you are done loading, nothing should be sticking up above the sides of the dumpster. Overloaded dumpsters may be left onsite for customers to correct the loading issue. Additional rental fees or trucking charges could apply.

Do I have to be there when you deliver my dumpster rental?

Quick answer: Yes & No. If you CANNOT be onsite at the time of delivery, All Waste Removal, Inc offers a couple of “contact-free” options. You may order online or over the phone.  Either way, we require a signature on our Service Agreement. E-sign online at www.AllWasteRemoval.com or we can email an agreement to you so you can sign and email back to us without any person-to-person interaction. We do require a clearly described or marked drop-off location.

Can I place the dumpster on a street or public land?

You will be required to pull a permit from your local Department of Public Works or Police Department to place a dumpster on any street or public land.

Does the dumpster automatically get picked up on the rental end date listed on my Service Agreement?

NO. You must call to get the dumpster removed. Additional rental fees can apply after the rental end date.

Contact us today for rolloff dumpster rentals or junk removal services and let us help you complete your project hassle free and on budget.